⭐ Overview Today, I’ll be discussing a fintech company I work with , along with the main benefits and challenges experienced by employees. I’ve been working as a NOC Engineer with Eze Software (📌 https://www.ezesoft.com/ ), which is a subsidiary of SS&C Technologies (📌 https://www.ssctech.com/ ). Therefore, anyone working under SS&C entities receives the same employee benefits . ⚠️ Note: The benefits listed below are based on my personal experience and understanding while working with the company. This is purely for knowledge-sharing purposes . ✅ Employee Benefits 🏢 Company Culture Hybrid work model : Only 6 days per month are required from the office; all other days are Work From Home (WFH) . This rule applies across all SS&C entities . Overall culture feels supportive, flexible, and balanced . 🎁 Joining Benefits New joiners receive a joining bonus , dependent on the compensation. The bonus is locked until completion of a 3-month probation perio...
Six emails. 15 minutes. Zero distractions.
🚀 Why Showing Up and Communicating Matters at Work.
1️⃣ Show Up and Take Charge
Action: Log in and immediately take control of chats, emails, and tickets.
Why: Being proactive sets the tone for your day and shows leadership.
Advantage: Builds your reputation as a dependable and engaged team member.
2️⃣ Communicate — Even for Small Wins
Action: Send emails or chat updates for every task you complete, no matter how small.
Why: Visibility matters — small updates show consistent activity and ownership.
Advantage: Management stays informed, and your contributions are always noticed.
3️⃣ Own the Start and the End
Action: Be the first to respond and the last to close the loop on any issue or email chain.
Why: This shows accountability from start to finish.
Advantage: Reinforces your reliability and presence within the team.
4️⃣ Handle More — Especially Complex Issues
Action: Take on as many tickets as you can, especially those that challenge your skills.
Why: Growth happens when you handle complex problems.
Advantage: Builds technical depth and showcases your ability to tackle high-value tasks.
5️⃣ Communicate Periodically
Action: Send regular updates through email or chat — daily summaries, progress notes, and RCA (Root Cause Analysis) reports.
Why: Frequent communication prevents confusion and builds trust.
Advantage: You’re seen as transparent, organized, and professional.
6️⃣ Document and Create Templates
Action: Build SOPs, templates, or quick guides whenever you solve a recurring issue.
Why: Saves time and creates a knowledge base for yourself and your team.
Advantage: Boosts efficiency — what once took 30 minutes can now take 3.
7️⃣ Act Fast and Communicate Immediately
Action: If something isn’t working — capture, fix, and send updates instantly.
Why: Speed and clarity prevent escalation and downtime.
Advantage: Positions you as a problem-solver who gets things done.
8️⃣ Be the Visibility Anchor in Your Team
Action: In a team of 5–10 members, make sure your name appears at the start and end of key communication threads.
Why: It signals that you’re active, alert, and taking initiative.
Advantage: Builds trust with management and highlights your leadership potential.
⚡ Final Thought:
Don’t just work — show your work.
Visibility, speed, and consistency are what separate high performers from the rest. Every email, update, and initiative is a signal of ownership and excellence.
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